Terms and Conditions

1. Acceptance of Terms

2. By using our website or services, you:

   • Confirm that you are at least 18 years old, or are using our site with parental/guardian supervision.
   • Acknowledge that these Terms apply to all users, including visitors, patients, and third-party affiliates.
   • Agree to be bound by our Terms, our Privacy Policy, and all applicable laws and regulations.

   2. Medical Disclaimer

   The content on this website is provided for informational and educational purposes only. It is not intended to substitute professional medical advice, diagnosis, or treatment.

   • Do not rely on information on this sitein place of consultation with a licensed medical provider.
   • If you are experiencing a medical emergency, call 911 immediatelyor visit the nearest emergency room.
   • Use of our website does not establish a doctor-patient relationship.

   All clinical decisions should be made in person by a qualified healthcare professional.

3. Appointments and Medical Services

Our clinic offers both walk-in services and scheduled appointments. We strive to accommodate all patients promptly, but availability is not guaranteed. By requesting an appointment through our website or phone line:

• You agree to provide accurate and current information.
• You understand that appointment requests may be declined, rescheduled, or delayed due to patient volume or provider availability.
• You acknowledge that cancellations or no-shows may be subject to clinic policies and fees.

4. User Conduct

When using our website or services, you agree:

• Not to post or transmit any unlawful, abusive, defamatory, obscene, or threatening content.
• Not to impersonate any person or entity or falsely represent your affiliation.
• Not to attempt to access restricted areas, medical systems, or patient data.
• Not to transmit viruses, malware, or harmful code through our site.

Violation of these rules may result in restricted access, reporting to authorities, or legal action.

5. Intellectual Property Rights

All content on our website—including logos, designs, graphics, text, videos, downloadable materials, and images—is the exclusive property of MELA Urgent and Primary Care or its licensed partners.

You may not:

• Reproduce, copy, or distribute content without prior written permission
• Use our logo, name, or brand for commercial purposes without authorization
• Modify or reverse-engineer any website functionality or platform feature

You are granted a limited, non-transferable license to view and interact with the content solely for personal, non-commercial purposes.

6. Third-Party Links and Tools

Our website may contain links to third-party sites or embedded tools (e.g., maps, analytics, booking systems). These are provided for your convenience.

• MELA is not responsible for the accuracy, privacy practices, or contentof third-party websites.
• Use of third-party tools or services is at your own risk, and their terms of use apply independently.

7. Limitation of Liability

To the fullest extent permitted by law:

• MELA and its providers are not liable for any indirect, incidental, or consequential damagesarising from the use of this site or services.
• We do not guarantee that the website will be error-free, uninterrupted, or free from viruses.
• We are not responsible for delays or failures in service due to events beyond our control (force majeure).

8. Indemnification

You agree to indemnify, defend, and hold harmless MELA Urgent and Primary Care, its affiliates, employees, officers, and agents from any claims, liabilities, damages, or expenses—including legal fees—arising out of:

• Your use or misuse of the site
• Violation of these Terms
• Infringement of third-party rights
• Any data or content submitted by you

9. HIPAA and Patient Confidentiality

All medical services are governed by HIPAA (Health Insurance Portability and Accountability Act). We take your data privacy and confidentiality seriously.

For detailed information on how we collect, use, and protect your health data, please review our Privacy Policy and Notice of Privacy Practices (HIPAA).

10. Termination of Use

We reserve the right to terminate or restrict your access to our website or services at any time, with or without notice, for any reason, including but not limited to:

• Violation of Terms
• Illegal or harmful behavior
• Technical misuse or fraud

Termination does not affect any rights or obligations accrued prior to termination.

11. Modifications to Terms

MELA reserves the right to update or change these Terms at any time without prior notice. We recommend that you review these Terms periodically. Continued use of the site or services after changes constitutes acceptance of the revised Terms.

Last updated: [Insert Date of Last Revision]

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Georgia, without regard to conflict of law principles. Any disputes shall be resolved in state or federal courts located in Dekalb County, GA.

13. Contact Us

For questions, concerns, or legal notices related to these Terms, please contact:

MELA Urgent and Primary Care

📍 953 Montreal Rd, Suite B, Clarkston, GA 30021
📞 757-452-8228
📧 [Insert Legal or Admin Email]